Cruise Lines International Association (CLIA) continues their expansion into Asia by introducing their membership and accreditation program to travel agents from Indonesia and Malaysia.
At a cruise travel agent event hosted in Jakarta yesterday in conjunction with CLIA’s executive partner Singapore Tourism Bureau (STB), CLIA’s Head of Training & Development Peter Kollar delivered a key-note address on the Global State of the Cruise industry and introduced CLIA and its membership benefits to over 100 Indonesian and Malaysian travel agents.
Kollar also conducted a Cruise 101: Increasing Cruise Business and overcoming objections training session aimed at educating trade partners and cruise sellers on the finer techniques of selling cruise holidays, to give agents a taste of what CLIA has to offer in terms of training and personal development.
Mr Kollar said: “We’re delighted to be introducing our training and accreditation program to agents in Indonesia and other countries in South East Asia. Cruising has gained popularity rapidly in the Asian market and more and more cruise lines are deploying ships in this region. CLIA training is designed to assist agents to be equipped to meet the growing demand for cruise.”
CLIA’s global cruise accreditation program gives travel agents access to CLIA’s Learning Academy, which contains over 50 industry leading training modules covering every aspect of the cruise industry from a front-line consultant’s aspect.
Joel Katz, Managing Director CLIA Asia, said: “CLIA is delighted to work with STB on the launch of our membership in South East Asia. Our partnership will also see CLIA membership being introduced in Singapore later this month.”